Technical Training for Clerks (TTC)

Technical Training for Clerks is a professional development program focusing on basic clerk duties, current trends, issues and challenges. The goal of the program is to increase technical skills and to enhance personal and professional growth. The TTC program is comprised of four unique sessions offering a variety of courses that adhere to the International Institute of Municipal Clerks core curriculum providing the required 120 hours (60 points) for accreditation as Certified Municipal Clerk. The sessions are held in March, June and September and can be taken in any order.

The program is held at the University of California Riverside Extension Center and is an affiliate of the League of California Cities. Our trainers are professional clerks, university instructors and municipal government professionals. 

TTC is recognized by the City Clerks Association of California (CCAC) as an official California training program leading to the professional accreditation of Certified Municipal Clerk (CMC).

Virtual Program Information

CPMC Certification Information

Technical Training for Clerks Session #102/103/106 - Registration now OPEN ($225)

This 9 hour session is spread over 3 days during the mornings of January 13, 20, and 27. Attendance all three mornings and participation in a one-hour small group exercise during the week between the 2nd and 3rd class is required to receive credit. Zoom video ability and a location free from distraction or interruption is required.

#102: Municipal Clerk Profession

History of the Municipal Clerk profession; elements of professionalism; inter-related clerk roles and functions; clerk terminology and functions; training and information on the intricate details of the responsibilities of the clerk office; focus on subjects such as record keeping, contracts, research methods, information and training of proper procedures for conducting public meetings in compliance with parliamentary procedures; the Brown Act and other legal requirements; organizational rules and procedures.

#103: Management Skills

History of organizations; models of contemporary organization; principles and practices of organizing; organization structure, function, and operation; theories and models of management and administration; management and leadership styles; managing personnel and/or financial resources; policy making and implementation in organizations; organizational development and change.

#106: Ethics and Personal Values

Ethics, morals and values; beliefs and behavior; personal ethics as a public official and manager; building trust in government; ethical problems facing municipal clerks; legal guides to ethical behavior; sexual harassment law and behavior; practical solutions for ethical challenges.

See the registration form and additional details of the training for more information. Contact Institute Director Maureen Kane with questions [email protected].

Technical Training for Clerks Session #104/105 - Registration now OPEN

This 9 hour session is spread over 3 days during the mornings of October 14, 21, and 28. Attendance all three mornings and participation in a one-hour small group exercise during the week between the 2nd and 3rd class is required to receive credit. Zoom video ability and a location free from distraction or interruption is required.

TTC #104/105: Communication Skills / Influencing Others ($225)

This combined session explores personality and behavior theory, group dynamics, problem analysis and personal relationships within work groups; awareness of behaviors which support core values; understanding and managing conflict; power and influence in organizations. Participants practice communication tools to achieve successful interactions with colleagues and the public, tools to defuse difficult situations and increase confidence; development and presentation skills of group presentations, influence of tone and body language, determination of group goals and techniques of group presentations including the new challenges presented by an emphasis on virtual presentations.

See the registration form and additional details of the training for more information. Contact Institute Director Maureen Kane with questions [email protected].

Upcoming 2021 Sessions:

2021 - Virtual / TBD

Check the Events Calendar for upcoming institutes.

Click here for Scholarship Information.   

Contact:

altMaureen Kane, Executive Director
P. O. Box 52355
Riverside, CA  92517
(951) 789-8319
 

 

 

 Cost Breakdown of Institute:

Registration/Tuition: $1,600 for CCAC Members (Subject to Adjustment)
      (fee includes supplies, parking, all breakfasts and lunches, Tuesday evening reception, Thursday dinner)
Room and Board:  Separate Cost 
UC Credits: $150 (optional)
Note: Attendance at all sessions is required for course completion credit. There is no provision for partial credit or "make up" assignments.

 

March 2016 TTC Graduates

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