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TTC #104/105
Wednesday, October 14, 2020, 9:00 AM - 12:00 PM PST
Category: Education Workshops



Virtual Academy

Technical Training for Clerks Session #104/105 - Registration now OPEN

This 9 hour session is spread over 3 days during the mornings of October 14, 21, and 28. Attendance all three mornings and participation in a one-hour small group exercise during the week between the 2nd and 3rd class is required to receive credit. Zoom video ability and a location free from distraction or interruption is required.

TTC #104/105: Communication Skills / Influencing Others ($225)

This combined session explores personality and behavior theory, group dynamics, problem analysis and personal relationships within work groups; awareness of behaviors which support core values; understanding and managing conflict; power and influence in organizations. Participants practice communication tools to achieve successful interactions with colleagues and the public, tools to defuse difficult situations and increase confidence; development and presentation skills of group presentations, influence of tone and body language, determination of group goals and techniques of group presentations including the new challenges presented by an emphasis on virtual presentations.

See the registration form and additional details of the training for more information. Contact Institute Director Maureen Kane with questions [email protected].